Live Chat Blog

How Do I Get Live Chat on My Website?

Adding live chat to a website may seem like a technical quagmire, but it’s really as simple as adding a line of code to the website; Then, poof! You have live chat support on your ...

What are Back-Office Services?

By: SiteStaff Team on 1/21/21 13:56

Keeping a professional firm or practice running smoothly and profitability requires multiple levels of operation. One of the most essential levels is what is known as “back-office ...

How is Live Chat Effective for Customer Service?

By: SiteStaff Team on 1/15/21 12:24

Great customer service is and always will be key to keeping clients and patients happy and coming back. But until the advent of live chat, customer service was also a waiting ...

How Live Customer Chat Support Helps Assisted Living Communities

By: SiteStaff Team on 1/15/21 12:20

Senior living communities have had a tough year but met the extraordinary challenges of the COVID-19 pandemic head on. As we look forward to brighter days ahead, it’s time to ...

Chat Support Service Trends for 2021

By: SiteStaff Team on 1/8/21 11:58

The past year was a grueling one for professional service firms as they faced the grim realities of the COVID-19 pandemic. But there is a silver lining in the lessons learned!

How to Generate Leads for Senior Living

By: SiteStaff Team on 12/21/20 6:30

Senior living is a competitive industry with communities constantly vying for new leads and conversions. With COVID-19, getting those leads has become even more difficult as ...

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