Live Chat Blog

Artificial Intelligence: Good, not Great?

"AI" (artificial intelligence) has been all the rage this week. Okay, AI has been all the rage for some time now. It has been all the rage for 20 years! So, why does anyone ...

Just How Important is First Contact?

By: Jonathan Bryant on 01/22/16 6:55

This is great insight for the senior living industry and the logic applies to your business, too!

Should I outsource my Live Chat service, or do it myself?

By: Jonathan Bryant on 01/21/16 6:56

We at SiteStaff believe in the mindset of being the best we can be and to outsource everything else.

Proactive vs. Reactive – What’s More Effective?

By: Bill Jennings on 11/19/15 6:59

I was on a phone call yesterday with the CEO of a local marketing firm. We were discussing different marketing approaches designed to drive traffic to websites when the ...

Live Chat - It’s a No-Brainer

By: Bill Jennings on 11/12/15 14:00

On any given day, business leaders are faced with making effective business decisions. C-Level Executives make dozens of difficult choices every day that influence the ...

Five Minutes a Day to Manage Your Reputation Online

By: Jonathan Bryant on 09/28/15 8:05

According to Digimind, over 80% of reputation damage comes from a mismatch between "the buzz and the reality." No one knows their business better than you. If you're like us ...

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