Live Chat Blog

Is Your Live Chat Meeting Expectations? 5 Key Indicators

Live chat provides a great service to potential clients and patients who expect quick and professional assistance. But how can you tell if live chat is also meeting your ...

Benefits of HIPAA-Compliant Live Chat for Senior Living Communities

By: Jonathan Bryant on 08/27/20 6:05

Senior living communities have weathered many storms, all the while maintaining the highest levels of care and service. Today, however, the ongoing COVID-19 pandemic poses new ...

Problems Solved by HIPAA-Compliant Live Chat

By: Jonathan Bryant on 08/19/20 11:46

Best Practices for Live Chat Leads

By: Jonathan Bryant on 08/12/20 15:37

Live chat can open up a whole new world of clients and patients simply by being available. But to get the leads you want and need, it’s important to maximize each conversation ...

Steep Price of Failing to Ensure Your Live Chat is HIPAA Compliant

By: Bill Jennings on 07/31/20 10:02

The Health Insurance Portability and Accountability Act of 1996 or HIPAA is a very complex set of regulations designed to protect patients’ personal health information on ...

HIPAA Compliant Live Chat: What to Look for in a Provider

By: Jonathan Bryant on 07/23/20 13:49

1 2 3 4 5

... 11