Is Your Live Chat Meeting Expectations? 5 Key Indicators

Live chat provides a great service to potential clients and patients who expect quick and professional assistance. But how can you tell if live chat is also meeting your ...
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Benefits of HIPAA-Compliant Live Chat for Senior Living Communities

Senior living communities have weathered many storms, all the while maintaining the highest levels of care and service. Today, however, the ongoing COVID-19 pandemic poses new ...
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Best Practices for Live Chat Leads

Live chat can open up a whole new world of clients and patients simply by being available. But to get the leads you want and need, it’s important to maximize each conversation ...
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Steep Price of Failing to Ensure Your Live Chat is HIPAA Compliant

The Health Insurance Portability and Accountability Act of 1996 or HIPAA is a very complex set of regulations designed to protect patients’ personal health information on ...
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