Debunking HIPAA-Compliant Live Chat Myths

Maintaining compliance with the Health Insurance Portability and Accountability Act of 1996 is an ongoing battle, especially when myths circulate and cause confusion. When it ...
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HIPAA Compliance: Digital Marketing Strategies for Healthcare

Digital marketing for healthcare has become a lot more complex since the passage of the Health Insurance Portability and Accountability Act of 1996. The HIPAA Privacy Rule, ...
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Is Your Live Chat Meeting Expectations? 5 Key Indicators

Live chat provides a great service to potential clients and patients who expect quick and professional assistance. But how can you tell if live chat is also meeting your ...
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Best Practices for Live Chat Leads

Live chat can open up a whole new world of clients and patients simply by being available. But to get the leads you want and need, it’s important to maximize each conversation ...
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Steep Price of Failing to Ensure Your Live Chat is HIPAA Compliant

The Health Insurance Portability and Accountability Act of 1996 or HIPAA is a very complex set of regulations designed to protect patients’ personal health information on ...
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Four HIPAA Compliant Live Chat Factors

Real-time mobile and live-chat communications are becoming the norm in health care and other businesses. Patients and clients appreciate the ease-of-use, and practices can save ...
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