Best Practices for Live Chat Leads

Live chat can open up a whole new world of clients and patients simply by being available. But to get the leads you want and need, it’s important to maximize each conversation ...
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Steep Price of Failing to Ensure Your Live Chat is HIPAA Compliant

The Health Insurance Portability and Accountability Act of 1996 or HIPAA is a very complex set of regulations designed to protect patients’ personal health information on ...
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HIPAA Compliant Live Chat: What to Look for in a Provider

Keeping the flow of new patients into your practice is more important than ever before as we navigate the COVID-19 pandemic and aftermath. But it can be done, and live chat is ...
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Four HIPAA Compliant Live Chat Factors

Real-time mobile and live-chat communications are becoming the norm in health care and other businesses. Patients and clients appreciate the ease-of-use, and practices can save ...
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What is Live Chat for Medical Practices?

Live chat is growing by leaps and bounds across all industries, and medicine is among the top users. According to Comm100, the healthcare industry has the highest live chat ...
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5 Ways Live Chat is Helping Senior Living Communities During the Pandemic

During this unprecedented time, senior living communities have risen admirably to the call to lock-down residents and comply with stringent federal requirements for ...
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