Live Chat Blog

Steep Price of Failing to Ensure Your Live Chat is HIPAA Compliant

By: Bill Jennings on 07/31/20 10:02

The Health Insurance Portability and Accountability Act of 1996 or HIPAA is a very complex set of regulations designed to protect patients’ personal health information on ...

Four HIPAA Compliant Live Chat Factors

By: Jonathan Bryant on 07/16/20 10:38

Real-time mobile and live-chat communications are becoming the norm in health care and other businesses. Patients and clients appreciate the ease-of-use, and practices can save ...

What is Live Chat for Medical Practices?

By: Jonathan Bryant on 04/08/20 7:57

Live chat is growing by leaps and bounds across all industries, and medicine is among the top users. According to Comm100, the healthcare industry has the highest live chat ...

live chat helps senior living communities

5 Ways Live Chat is Helping Senior Living Communities During the Pandemic

By: Jonathan Bryant on 04/01/20 7:43

During this unprecedented time, senior living communities have risen admirably to the call to lock-down residents and comply with stringent federal requirements for ...

Live Chat Options - A Comparison

By: Bill Jennings on 03/25/20 7:25

Professional service firms and practices aren’t selling shoes or guitars or fish tanks; they’re selling their expertise and experience. That’s why live chat for professional ...

Live Chat — Overcoming Perceived Problems

By: Bill Jennings on 03/18/20 7:23

Live chat is no longer just a great new idea; it’s become the go-to marketing and customer service platform of choice for companies and consumers. For many businesses, having ...

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