Live Chat Blog

How to Get More Tours and Consults on Mobile

It’s a fact, the use of mobile devices by seniors is growing. According to aginginplacetech.com’s report, Technology for Aging, 2020 Market Overview, through 2019, 53% of seniors ...

Debunking HIPAA-Compliant Live Chat Myths

By: SiteStaff Team on 9/21/20 13:49

Maintaining compliance with the Health Insurance Portability and Accountability Act of 1996 is an ongoing battle, especially when myths circulate and cause confusion. When it ...

HIPAA Compliance: Digital Marketing Strategies for Healthcare

By: SiteStaff Team on 9/9/20 8:00

Digital marketing for healthcare has become a lot more complex since the passage of the Health Insurance Portability and Accountability Act of 1996. The HIPAA Privacy Rule, ...

Is Your Live Chat Meeting Expectations? 5 Key Indicators

By: SiteStaff Team on 9/3/20 8:37

Live chat provides a great service to potential clients and patients who expect quick and professional assistance. But how can you tell if live chat is also meeting your ...

Best Practices for Live Chat Leads

By: SiteStaff Team on 8/12/20 15:37

Live chat can open up a whole new world of clients and patients simply by being available. But to get the leads you want and need, it’s important to maximize each conversation to ...

Steep Price of Failing to Ensure Your Live Chat is HIPAA Compliant

By: SiteStaff Team on 7/31/20 10:02

The Health Insurance Portability and Accountability Act of 1996 or HIPAA is a very complex set of regulations designed to protect patients’ personal health information on several ...

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