Job Well Done!

Having had the opportunity to work within the senior living industry over the past five years has been, for lack of a better term, eye-opening. I think we should all take a ...
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Where have shoppers gone?

Where have shoppers gone? Did they vanish? Did the rapture happen while we weren’t paying attention? Sears, J.C. Penney, H.H. Gregg, Kmart, and Macy's: These retailers have ...
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SiteStaff (Not just Chat Software)

By now, we are all aware of the benefits of having live chat on your business website. Visitor experience Increasing conversion rates (capturing visitors and creating ...
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Should I outsource my Live Chat service, or do it myself?

We at SiteStaff believe in the mindset of being the best we can be and to outsource everything else.
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Proactive vs. Reactive – What’s More Effective?

  I was on a phone call yesterday with the CEO of a local marketing firm.   We were discussing different marketing approaches designed to drive traffic to websites when the ...
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Live Chat - It’s a No-Brainer

On any given day, business leaders are faced with making effective business decisions. C-Level Executives make dozens of difficult choices every day that influence the ...
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