Live Chat Blog

Steep Price of Failing to Ensure Your Live Chat is HIPAA Compliant

By: Bill Jennings on 07/31/20 10:02

The Health Insurance Portability and Accountability Act of 1996 or HIPAA is a very complex set of regulations designed to protect patients’ personal health information on ...

HIPAA Compliant Live Chat: What to Look for in a Provider

By: Jonathan Bryant on 07/23/20 13:49

Four HIPAA Compliant Live Chat Factors

By: Jonathan Bryant on 07/16/20 10:38

Real-time mobile and live-chat communications are becoming the norm in health care and other businesses. Patients and clients appreciate the ease-of-use, and practices can save ...

What is Live Chat for Medical Practices?

By: Jonathan Bryant on 04/08/20 7:57

Live chat is growing by leaps and bounds across all industries, and medicine is among the top users. According to Comm100, the healthcare industry has the highest live chat ...

Is Live Chat HIPAA Compliant?

By: Jonathan Bryant on 02/12/20 6:45

The Health Insurance Portability and Accountability Act of 1996 is a far-reaching law meant to “improve the efficiency and effectiveness of the health care system.” When it was ...

6 Ways Your Cosmetic Surgery Practice Can Prevent Losing Patients

By: Jonathan Bryant on 02/05/20 7:00

Getting new patients is hard work, but keeping them doesn’t have to be. Although not every patient will return for a second or third procedure, making sure your cosmetic ...

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