Live Chat Blog

Is Your Live Chat Meeting Expectations? 5 Key Indicators

Live chat provides a great service to potential clients and patients who expect quick and professional assistance. But how can you tell if live chat is also meeting your ...

Benefits of HIPAA-Compliant Live Chat for Senior Living Communities

By: Jonathan Bryant on 08/27/20 6:05

Senior living communities have weathered many storms, all the while maintaining the highest levels of care and service. Today, however, the ongoing COVID-19 pandemic poses new ...

Problems Solved by HIPAA-Compliant Live Chat

By: Jonathan Bryant on 08/19/20 11:46

Steep Price of Failing to Ensure Your Live Chat is HIPAA Compliant

By: Bill Jennings on 07/31/20 10:02

The Health Insurance Portability and Accountability Act of 1996 or HIPAA is a very complex set of regulations designed to protect patients’ personal health information on ...

HIPAA Compliant Live Chat: What to Look for in a Provider

By: Jonathan Bryant on 07/23/20 13:49

Four HIPAA Compliant Live Chat Factors

By: Jonathan Bryant on 07/16/20 10:38

Real-time mobile and live-chat communications are becoming the norm in health care and other businesses. Patients and clients appreciate the ease-of-use, and practices can save ...

1 2 3 4