Live Chat Blog

How Live Chat is Leading the Way in Business Recovery

By any measure, it’s been a tumultuous year for business. Starting with COVID-19, and adding natural disasters like hurricanes and tornadoes, the midwestern derecho, and ...

What is Lead Generation Software?

By: Jonathan Bryant on 11/18/20 11:35

Lead generation is the name of the game for just about any business, but the methods used to accomplish it have changed dramatically. Rather than cold calling, expensive mass ...

How to Generate Leads Without Cold Calling

By: Jonathan Bryant on 11/03/20 14:33

Professional services, like all businesses, need to have two balls in the air at all times: successful operation and new business generation. Time was that cold calling was the ...

Is Your Live Chat Meeting Expectations? 5 Key Indicators

By: Jonathan Bryant on 09/03/20 8:37

Live chat provides a great service to potential clients and patients who expect quick and professional assistance. But how can you tell if live chat is also meeting your ...

Benefits of HIPAA-Compliant Live Chat for Senior Living Communities

By: Jonathan Bryant on 08/27/20 6:05

Senior living communities have weathered many storms, all the while maintaining the highest levels of care and service. Today, however, the ongoing COVID-19 pandemic poses new ...

Problems Solved by HIPAA-Compliant Live Chat

By: Jonathan Bryant on 08/19/20 11:46

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