Live Chat Blog

Steep Price of Failing to Ensure Your Live Chat is HIPAA Compliant

By: Bill Jennings on 07/31/20 10:02

The Health Insurance Portability and Accountability Act of 1996 or HIPAA is a very complex set of regulations designed to protect patients’ personal health information on ...

HIPAA Compliant Live Chat: What to Look for in a Provider

By: Jonathan Bryant on 07/23/20 13:49

Four HIPAA Compliant Live Chat Factors

By: Jonathan Bryant on 07/16/20 10:38

Real-time mobile and live-chat communications are becoming the norm in health care and other businesses. Patients and clients appreciate the ease-of-use, and practices can save ...

live chat helps senior living communities

5 Ways Live Chat is Helping Senior Living Communities During the Pandemic

By: Jonathan Bryant on 04/01/20 7:43

During this unprecedented time, senior living communities have risen admirably to the call to lock-down residents and comply with stringent federal requirements for ...

How Live Chat Can Help You Bounce Back from Senior Living Declines

By: Jonathan Bryant on 01/02/20 7:08

To say it’s been a tough year for occupancy in senior living is an understatement at best. Assisted living occupancy in the second quarter fell to the lowest point since the ...

How to Choose a Live Chat Solution for Your Senior Living Brand

By: Jonathan Bryant on 12/31/19 6:58

Time and again, live chat has proven to provide valuable benefits to senior living brands. From increased conversions and improved experience to proactive engagement and better ...

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