Steep Price of Failing to Ensure Your Live Chat is HIPAA Compliant

The Health Insurance Portability and Accountability Act of 1996 or HIPAA is a very complex set of regulations designed to protect patients’ personal health information on ...
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Four HIPAA Compliant Live Chat Factors

Real-time mobile and live-chat communications are becoming the norm in health care and other businesses. Patients and clients appreciate the ease-of-use, and practices can save ...
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5 Ways Live Chat is Helping Senior Living Communities During the Pandemic

During this unprecedented time, senior living communities have risen admirably to the call to lock-down residents and comply with stringent federal requirements for ...
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How Live Chat Can Help You Bounce Back from Senior Living Declines

To say it’s been a tough year for occupancy in senior living is an understatement at best. Assisted living occupancy in the second quarter fell to the lowest point since the ...
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How to Choose a Live Chat Solution for Your Senior Living Brand

Time and again, live chat has proven to provide valuable benefits to senior living brands. From increased conversions and improved experience to proactive engagement and better ...
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