Live Chat Blog

What is Lead Generation Software?

By: SiteStaff Team on 11/18/20 11:35

Lead generation is the name of the game for just about any business, but the methods used to accomplish it have changed dramatically. Rather than cold calling, expensive mass ...

How to Generate Leads Without Cold Calling

By: SiteStaff Team on 11/3/20 14:33

Professional services, like all businesses, need to have two balls in the air at all times: successful operation and new business generation. Time was that cold calling was the ...

Is Your Live Chat Meeting Expectations? 5 Key Indicators

By: SiteStaff Team on 9/3/20 8:37

Live chat provides a great service to potential clients and patients who expect quick and professional assistance. But how can you tell if live chat is also meeting your ...

Steep Price of Failing to Ensure Your Live Chat is HIPAA Compliant

By: SiteStaff Team on 7/31/20 10:02

The Health Insurance Portability and Accountability Act of 1996 or HIPAA is a very complex set of regulations designed to protect patients’ personal health information on several ...

Four HIPAA Compliant Live Chat Factors

By: SiteStaff Team on 7/16/20 10:38

Real-time mobile and live-chat communications are becoming the norm in health care and other businesses. Patients and clients appreciate the ease-of-use, and practices can save ...

live chat helps senior living communities

5 Ways Live Chat is Helping Senior Living Communities During the Pandemic

By: SiteStaff Team on 4/1/20 7:43

During this unprecedented time, senior living communities have risen admirably to the call to lock-down residents and comply with stringent federal requirements for disinfection, ...

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