Live Chat Blog

SiteStaff (Not just Chat Software)

By now, we are all aware of the benefits of havinglive chaton your business website. Visitor experience Increasing conversion rates (capturing visitors and creating customers) ...

Artificial Intelligence: Good, not Great?

By: SiteStaff Team on 4/6/16 7:51

"AI" (artificial intelligence) has been all the rage this week. Okay, AI has been all the rage for some time now. It has been all the rage for 20 years! So, why does anyone care ...

Just How Important is First Contact?

By: SiteStaff Team on 1/22/16 6:55

This is great insight for the senior living industry and the logic applies to your business, too!

Should I outsource my Live Chat service, or do it myself?

By: SiteStaff Team on 1/21/16 6:56

We at SiteStaff believe in the mindset of being the best we can be and to outsource everything else.

Proactive vs. Reactive – What’s More Effective?

By: SiteStaff Team on 11/19/15 6:59

I was on a phone call yesterday with the CEO of a local marketing firm. We were discussing different marketing approaches designed to drive traffic to websites when the subject ...

Live Chat - It’s a No-Brainer

By: SiteStaff Team on 11/12/15 14:00

On any given day, business leaders are faced with making effective business decisions. C-Level Executives make dozens of difficult choices every day that influence the direction ...

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